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CITY OF CHUBBUCK: UTILITY SERVICES AND RATES OVERVIEW
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Water, sewer and sanitation services are provided by the City and they are billed to you on one bill that
is sent the last week of each month and due on the fifteenth (15th)
of the following month. The residential billing rates are listed in the chart below:
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WATER SERVICE RATE:
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$23.10
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SEWER SERVICE RATE:
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+ $37.00
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SANITATION SERVICE RATE:
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+ $17.45
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TOTAL MONTHLY RATES:
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$77.55
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METERED WATER USAGE RATE:
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+ $1.15 per 1000 Gallons *
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ADDITIONAL SANITATION CART RATE:
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+ $11.20 per cart
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ADDITIONAL RECYCLING CART RATE:
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+ $5.00 per cart
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If you have a question or concern about your utility bill, contact the City Clerk
via email or via phone at 237-2400. For any utility bill that has not been
paid in full by the due date, a delinquency notice will be mailed giving you a final date to make
payment. Payment arrangements can be made by filling out an arrangement form
in person at the City Clerks Office. Once service has been turned off for
nonpayment, services will not be reinstated until the bill is paid in full along
with payment of a service fee.
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CITY OF CHUBBUCK: WATER SERVICES
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Base Rate: $23.10 plus $1.15 for each thousand (1,000) gallons of water used.
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A deposit of $40.00 is charged for all new service acounts. This deposit covers all three services
offered by the City. Due to the fact that each individual's or family's water usage is unique, it is not
possible to provide an average billing for a given residence in advance.
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Water usage is metered for each residence within City limits. The majority of the residences
in the City have electronic meters and will be billed for water usage on a month-by-month basis.
Residences with manually read meters will be billed the base rate during winter months (typically November
through February) and will receive a "catch-up" bill for actual water usage in the early spring (typically March).
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The Water Department has trained staff on duty Monday through Friday during regular office hours if you need
your water service turned on or off for any reason including repairs. If you have an after hours emergency,
contact the Chubbuck Police Department at 237-7172 and a trained staff member will respond to assist you.
It is a misdemeanor, punishable by a $300 fine or six months in jail, to turn on, off
or otherwise tamper with the City's water meters without permission.
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For safety reasons, only trained staff
will be allowed access to your meter vaults. Please notify the Water Department if the lid on your water
vault is not securely shut as this may be a safety hazard to children and pets. If the lid to the water meter
vault on your property is damaged, please notify the Water Department as a faulty lid could result in pipes freezing
and possibly rupturing. Please take care when mowing or trimming around water meter vaults to avoid
damaging the lid.
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CITY OF CHUBBUCK: SANITATION SERVICES
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Base Rate: $17.45 plus $11.20 per additional sanitation cart.
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A deposit of $40.00 is charged for all new service acounts. This deposit covers all three services
offered by the City.
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Residential pickup of garbage is provided once per week. See
sanitation route map to determine what day
collection is made at your residence. Your sanitation cart should be put out no sooner than twelve (12)
hours before collection date. Collection times will vary from week
to week, so ensure your cart is out before 7:00 am on collection date. Sanitation carts must be placed in the
roadway near the curb with the wheels and handle pointing away from the roadway. If your cart is inaccesible
due to obstructions such as cars parked too closely, it will not be collected. The City does not offer return service.
If your cart is not collected due to not being placed out on time or in the wrong location, it will not be picked up until the following week.
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The Sanitation Department has determined the following refuse to be unacceptable due to either ecological impact concern or
weight that may potentially damage collection vehicles: building materials, rocks, concrete, tires, chemicals, paint or other
hazardous waste. If you place any of the listed items in your collection cart,
it will not be collected. Trash that is too large to be placed in the cart or that is left outside the cart will not be collected.
It is your responsibility to dispose of refuse that the City has determined to be unacceptable at the Bannock County Landfill.
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CITY OF CHUBBUCK: SEWER SERVICES
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Base Rate: $37.00
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A deposit of $40.00 is charged for all new service acounts. This deposit covers all three services
offered by the City.
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The Water Department cautions home owners to be conscious of what they are flushing down the toilet
or rinsing down the drain. The home owner will be held responsible both legally and financially for
any items or fluids that damage the sewer lines. Items such as diapers, wet wipes, or towels should
never be flushed down the toilet as they will clog the line and cause
a rupture or backup. The Environmental Protection Agency has enacted laws which make flushing hazardous
waste into the sewer a criminal offense. Most hazardous chemicals will react adversly with PVC pipes which
are the standard for modern in-home plumbing.
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CITY OF CHUBBUCK: SERVICE DISCONNECT
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If you need to close your account and have the City services disconnected from your residence,
please call the City Clerk at 237-2400 during regular business hours. Be prepared with
the name on the account, the account number, the date of disconnect and the forwarding address
to which the final bill should be mailed. If you have any further questions or comments, feel
free to contact us.
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