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CITY CLERK'S OFFICE OVERVIEW
Chubbuck City Offices

The Clerks Office handles several areas of City business such as utility billing, accounts payable, business license renewal, and city records requests.  Payments for utility bills may be made in our office, via the drop box in our parking lot or online.

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Frequently Asked Questions
How can I pay my city utility bills?

In an effort to make your life a little easier, we offer a number of ways for you to pay your City utility bills:

  • You can mail a check or money order made out to the City of Chubbuck to:

    Chubbuck City Clerks Office
    5160 Yellowstone Avenue
    Chubbbuck, ID     83202

  • You can deliver your payment to the City Clerk's Office during business hours.
  • You can drop off your payment in the drop box in front of the City Offices.
  • You can make online payments using your debit or credit card.

We also offer both level pay and direct pay services for established City utility customers.  Feel free to download the applications for either of these services, read the requirements on the application and return them to us using one of the methods listed above if you are interested.

If you have questions regarding your utility bill, give us a call at (208) 237-2430 or send us an email or come to the City Clerk's Office during regular business hours.  We are commited to assisting the citizens of our great community in any way we can.
How do I start or stop utility service?

Need to get your City utility services connected?  First, we would like to welcome you to the City and encourage you to stop at the City Clerk's Office to pick-up a packet of information for new residents.  For a complete lising of the City's utilities offered and rates, visit our utility billing web page.   A deposit is required for all new service acounts.  This deposit covers all three services offered by the City.  Due to the fact that each individual's or family's water usage is unique, It is not possible to provide an average billing for a given residence in advance.

If you need to close your account and have the City services disconnected from your residence, please call the City Clerk at 237-2400 during regular business hours.  Be prepared with the name on the account, the account number, the date of disconnect and the forwarding address to which the final bill should be mailed. If you have any further questions or comments, feel free to contact us.

For your convenience, we have listed links to other local utility providers below:

If you have any further questions or comments, feel free to contact us.
How can I make an comment or suggestion?
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Need to let us know about a problem or want to make a suggestion you feel would help the city as a whole?  Not sure who you should contact?  We have come up with a way to let you have a voice and we call it Tell It To City Hall.  When you fill out the online version, an email is sent to the Mayor's Office and the comment, problem or suggestion is forwarded to the person(s) who can best put that information to use.  The Mayor has long been a proponent of an interactive government and we all look forward to hearing from you.

But I do know where I need to direct my comment or suggestion, what now?  We have a City directory on this website that lists the phone number and email address of the person in charge of each department in the City.  Give us a call or send us a note and we will take an active role in trying to meet your needs.

Please email comments or suggestions about this website to the webmaster.

More frequently asked questions
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CITY UTILITY BILLING RATES SUMMARY

The City of Chubbuck provides each citizen with the following three basic utilities: water, sewer and sanitation.  All three utilities are billed on the same bill that is mailed to you in the last week of each month.  Your utility bill is due on the fifteenth of each month.  Residential rates are listed in the chart below.

BASE MONTHLY UTILITY RATES
Water Service Rate:
Sewer Service Rate:
Northwest Sewer Interceptor:
Sanitation Service Rate:
Total Monthly Rates:
$24.00
+  $38.10
+  $16.85
+  $17.45
$96.40
VARIABLE / OPTIONAL MONTHLY UTILITY RATES
Metered Water Usage Rate:
Additional Sanitation Cart Rate:
Optional Recycling Cart Rate:
+  $1.15 per 1000 Gallons *
+  $11.20 per cart
+  $5.00 per cart

* Some water meters are not read from November to February.  For those citizens, you will not be billed for water usage for these months until your March utility bill.  View the City of Chubbuck utility billing web page for more information about utility billing, starting or ending service, or emergency services.

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